NovaMart Policies

Shipping & delivery

We ship worldwide. Shipping rates are calculated at checkout based on your delivery location. Typical delivery is 7–20 business days. Tracking information is emailed after dispatch.

Returns & damaged items

Please report damaged, defective, or unsatisfactory items within 30 days. For damaged-item requests, include your order number and a photo of the damage.

Order cancellations

Orders can be cancelled within 24 hours of placing the order.

Warranty & product questions

Warranty terms vary by product. Contact NovaMart before purchase with any warranty or stock questions.